Business Research Method Complexity and Approximation

Question: Discuss about the Business Research Method for Complexity and Approximation. Answer: Introduction The development of the world with respect to the changing time has led to the introduction of complex techniques in the industry thereby producing extensive goods and services. However, with the improvement in the service and products, there has been the development of various business problems. These problems often lead to the reduction in the production function thereby, decreasing the efficiency of the firm. There needs to be provisions within an organization to rectify the business problems from time to time so that they can be improved swiftly. The identification of these problems requires extensive analysis of the manufacturing and business process. The problems are identified using the hypothesis and then various research methods are taken into consideration to find out the best method, which can be implemented so as to eliminate the problem (Feldmann 2015). The career action plan to design the business function is important so that no future problems arises. The concerned study finds out the various problems connected with the organization Lawton, Langridge, Lypton and Lawless Solicitors, a law and audit firm. The study helps to find out the business problems pertaining to the firm and methods to rectify the problem. Business Problem The most crucial problem the law firm faces is the lack of motivation among the data clerks. It is due to the fact that their office is on the 35th floor, which is separated from the other departments and has a monotonous work. The lack of responsibility towards these employees reduces their initiatives to work harder (Hardoy 2013). The other problem the firm is facing is the lack of goal among the employees. This is mainly due to the supervisor of the Word Processing Center Mrs. Blakely, as she does not possess any leadership qualities. She is ignorant and does not inspire or motivate her employees and delegates work or trains them. She does not want to solve any problems pertaining to the errors with respect to the data. There also exist the problem of communication and therefore, an ineffective communication persists in all the departments of the firm. Thus, it is important for the firm to rectify all the problems existing in the Word Processing Center of the firm. Lack of Motivation among the WPC employees The employees of this division do not possess any motivation. Motivation is an important aspect as it generates the willingness to put extra effort to reach the organizational goals. The clerks therefore, feel that they are separated from the other divisions in the 35th floor and only have contact with the supervisor. The turnover rate in the organization is high because only a few employees have been working in the firm for over a year. It is also a factor for the decrease in the potential growth and obstruction to reach their goal (Brinkmann 2014). The esteem needs according to the Maslows Hierarchy of Needs of the employees is also reduced as function a monotonous type of work. Leadership Quality of Mrs. Blakely The leadership style of Mrs. Blakely is autocratic in nature as she tries to centralize the authority to herself. She is the one who commands the work, makes unilateral decisions, and restricts the participation of her subordinates. She allocates the work to the employees everyday rather than giving them the power to decide. The interactions with the employees from other divisions are also restricted and thus, clarification about any problems cannot be discussed with the solicitors. It is said that a proper leadership style will create a structure that will be helpful for attaining the organizational goal and encourage the employees to work harder. The supervisor has knowledge about the fact that her employees feel their job is boring but still has not created any goal. She does not possess any interpersonal skills and is reluctant to spend time with the employees in the WPC unit. There are plenty of errors in the unit as there is no training in this section about how the work is to be done (Myers 2013). The process of feedback is also unavailable, as she does not have time to check their work. Ineffective Communication at the Law firm There exists a poor line of communication system among the various departments of the law firm. It is known that the employees of the WPC unit do not have any direct contact with the other employees and moreover, the solicitor Mr. Lawton was inefficient to listen to th4e complaints of his employees. The report from the management level about the deteriorating skills of the employees and negligence towards training has alerted the owners (Eriksson 2015). The owners do not have knowledge about their employees and have a direct contact only with Mrs. Blakely and therefore, do not understand their problems. Lack of teamwork in the WPC unit There are plenty of characteristics which reveal the effectiveness of a team. However, with respect to the WPC unit, there exist no team work among the employees and the supervisor. The employees do not possess a specific goal resulting in long breaks in work and late comings by the employees shows their lack of commitment towards their work. The employees are not even worthy of being data clerks as they are prone to plenty of mistakes. The existence of a weak culture within the organization hinders the development of mutual trust (Wilson 2014). The lack of good communication system affects the work of the WPC unit. It is also seen that the clerks do not have any negotiating skills because the present of this skill would have eliminated the problems pertaining in the WPC unit. An effective team environment is also missing as the supervisor is least bothered to create one as she is not present most of the time and does not encourage any group activities. The isolating factor of this u nit actually affects the team spirit. Hypothesis It is for sure that the firm, Lawton, Langridge, Lypton and Lawless Solicitors face various dilemmas with respect to the firm and the vital problems comprise of communication, motivation among the employees of WPC and the inefficient leadership style of Mrs. Blakely. The elimination of these problems will lead to the eradication of the minor ones (Ball 2012). According to Null Hypothesis, the leadership style will not get affected with the lack of communication and motivation among the employees. The Alternative Hypothesis on the other hand states that with the lack of motivation and communication among the employees, the leadership style and quality will get affected. Therefore, it is through the research method that the following issue can be resolved. Research Method There are various research methods, which can be used to evaluate the problems pertaining to a business. In this study, qualitative method is used to find out the problems which are affecting the WPC unit of the firm. The qualitative method involves the preparation of questionnaires to survey the employees working in the WPC unit. The research method also undertakes interviews of certain employees to underline the basic problems, which are affecting the business (Deutsch 2013). The method also uses the method of taking a few employees as participants and interviewing them with relevant questions to find out the problems, which are decreasing their efficiency of work. Solutions for WPC Employee motivation The solution involves the appointment of two solicitors along with an individual data clerk. This process will thereby increase the contact level with the other divisions of the firm. The work space for the WPC unit can be placed near the office of the solicitor designated. The data clerks working on the same thing can be placed together in the same floor therefore, enabling them to operate a various number of activities rather than performing the same work. These initiatives can improve the work skills of the employees and increase their initiative to achieve the organizational goals. The data clerks can even meet as a group every week to discuss and mitigate their problems. However, such initiatives may not increase productivity as the employees may feel intimidated by the solicitors. The problem of coming late and slacking off may still sustain (Zikmund 2013). The employees may not maintain the extra workload gained from these changes and their skills may not improve. The provision of having different levels of data clerk may help resolve the solution. Such an initiative for a better working environment encourages the employees to work harder to receive more challenging tasks. The undisciplined work behavior may also get restricted. The error level will also reduce and a better efficiency level may be achieved. In order to get promoted, the employees will try to perform their tasks properly thereby helping them to identify the origin of the problems. However, the problem that may still exist is the fact that the employees are still doing the same work every day (Demyanov 2013). The problem of animosities still exists between the employees. The creation of an absolute goal for the employees will inspire them to work harder as they will now have a definite goal in front of them thereby creating a competition among the employees to work harder and reach the objectives. The achievement of the goals will lead to promotion and acknowledgement from the firm. Effective Communication System The remedy of having a proper and efficient communicating system will be through regular meetings and discussions in every department and also among the various divisions so that all the discrepancies and the problems pertaining to the business can be addressed and thereby solving the problems and creating the best working culture and environment. The initiation of having informal get together and events among all the existing employees of the firm will help to resolve the problems and will create bondage with the firm as the employees will feel that the firm thinks about their welfare. The creation of such a thought will motivate them to work harder and achieve the organizational goals of the firm. The initiation for the development of surveys and questionnaires to get the employee feedback will be essential to find out their problems and a proper discuss on these findings will improve the work ethics and culture in the firm (Collis 2013). Solutions for Effective Leadership in WPC The first solution available is firing the supervisor Mrs. Blakely due to her incompetence, which also increases the initiative of the employees, as they earlier did not receive much responsibility. The supervisor does care for them but does not delegate any responsibility. She even has not tried to inspire them, knowing the fact that their job is boring (Blumberg 2014). However, firing Mrs. Blakely might affect the firm as she holds a lot of experience and finding an alternative with the same amount of knowledge may be difficult. It is known that the supervisor has become complacent about her work. The initiation of a work appraisal will redefine her role in the firm. She can review her work and transform all the inefficient skills. The review however may not be useful as the firm thinks highly about her. The supervisor thinks highly about herself and such an appraisal may not be fruitful. Career Action Plan This plan includes the combination of designating the employees to the solicitors and creating individual goals. The setting of goal is crucial, as it will inspire the employees to evaluate their role in the firm. The appointment of each WPC employee to a solicitor, the employee can identify their needs and motivators like the recognition, responsibility etc can be achieved (Feldmann 2015). The combination of all the factors relating to the effective communication system can be used. The surveys and the questionnaires can be used during the meetings to solve the problems pertaining to the business. The meetings will create active listening and will generate a process for feedback. The mixture of work appraisal for Mrs. Blakely undergoing a work appraisal and the appointment of a manager in the WPC unit among the employees will eradicate combat of the leadership skills. Mrs. Blakely would still hold her post but the presence of a manager in the unit will create discipline and inspire them to work harder (Vogel 2014). The presence of a manager will create a possibility of a democratic style of leadership. During the time of any problem, the manager can take the assistance of the supervisor to gain her advice. A personal evaluation taken by Mrs. Blakely will identify her infectiveness to lead to the WPC unit. Reference List Ausiello, Giorgio, Pierluigi Crescenzi, Giorgio Gambosi, Viggo Kann, Alberto Marchetti-Spaccamela, and Marco Protasi.Complexity and approximation: Combinatorial optimization problems and their approximability properties. Springer Science Business Media, 2012. Ball, Donald, Michael Geringer, Michael Minor, and Jeanne McNett.International business. McGraw-Hill Higher Education, 2012. Blumberg, Boris F., Donald R. Cooper, and Pamela S. Schindler.Business research methods. McGraw-hill education, 2014. Brinkmann, Svend.Interview. 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